FAQ’s
You order online (or by phone), choosing the number and size of bins you need. The company delivers clean, assembled bins to your home a day or two before your move. You pack them, move, unpack, and leave the empty bins out.
If you are moving “TO or FROM” anywhere within South Carloina we may be of service.
Our rental period is two weeks/ 14 days. This give you ample time to pack, move and unpack before we come to pick up your bins.
Our bins are all standard at 27″X17″X12″
This depends entirely on your needs. We have many room packages to choose from which typically meets the needs for the size home you have.
YES- After each use we thoroughly clean and sanitize each bin before it is rented again.
Yes, that’s the core of the service — drop-off before your move and pickup afterward, usually scheduled for your doorstep or lobby.
YES- Should you need extra time to move or unpack simply give us a call or send us an email and we will be glad to arrange a new pick up date. Extentions are billed in one week intervals and are charged 50% the original package price.
YES- Should you need additional bins simply call or email us and we will deliver the additional bins where you’d like as soon as possible. Please see Addtional Charges for extra or “Ala Carte” bins. These will also fall under the original rental period.
Not usually- Our service allows for contactless delivery/pick up. However, in some instances, with prior notification, you may be required to be present. (Example: Parking situations, security or secured building, multiple stairs)
Advantages typically cited: sturdier (no collapsing or tearing), stackable, weatherproof, reusable/eco-friendly, faster to pack (no tape/assembly), and often more secure with attached lids. Cardboard’s advantage is usually lower upfront cost if you’re not renting.
Yes — the bins are usually designed with interlocking lids specifically so they stack securely without shifting or crushing, unlike cardboard.
YES- Please see Terms of Service and Additional Costs relating to lost or damaged bins.
YES- We do provide the use of hand trucks and offer bubble wrap. Many of our packages include these items FREE. Please see Additional Costs if your package does not include these or if you’d like additional items.
NO- Should you need to label your bin(s), PLEASE USE “ONLY” PAINTERS TAPE. Thank You!!
